Delivery Method
In-Class Training (ICT)
Fees
$150 (+HST)

Class Slots

Nov 24, 2021
(9 a.m. - 5 p.m.)
16 Seats

Duration

8 Hours

Location

1210 Sheppard Avenue E. - Room 3

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Dec 1, 2021
(9 a.m. - 5 p.m.)
16 Seats

Duration

8 Hours

Location

1210 Sheppard Avenue E. - Room 3

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Dec 20, 2021
(9 a.m. - 5 p.m.)
16 Seats

Duration

8 Hours

Location

1210 Sheppard Avenue E. - Room 3

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Course Details:

This course will facilitate communications, consistency and planning between interprofessional teams and has been vetted and deemed “evidence base” via PSHSA.

These techniques are provided for areas with a higher risk of violence and is consistent with emergency and mental health programs while being a relevance of Expert Based Curriculum

This course will provide you with the knowledge and techniques to identify hazards and changes that may indicate escalation and to provide techniques to prevent, manage, and reduce violence.

Syllabus:

  • Crisis Definition and Components of Crisis
  • Precipitating Factors of Crisis and Indicators of Crisis
  • 4 Stages of Crisis – Anxiety, Defensive, Physical, Tension
  • The Responses to Crisis – Supportive, Directive, Physical Restraint and Restorative Interaction Response
  • Effective Communication
  • R.I.N.G. Rule
  • Active Listening Skills
  • Barriers to Communication
  • Definitions – Informal patient, involuntary patient
  • Mental Health Act
  • Patient Restraint Minimization Act
  • Common-Law
  • Charter of Rights and Freedoms
  • Criminal Code of Canada
  • Use of Force Model
  • Safety Considerations
  • Positional Asphyxia
  • Escape Considerations
  • Documentation